The Box Office at the Coliseum Theatre is open to personal callers every Tuesday 11.00am – 2.00pm.

The Box Office at the Park & Dare is is open to personal callers every Thursday 1.00pm – 4.00pm.

The Box Office booking line is open Monday– Friday 10.00am – 4.00pm for customers who do not have internet access or who would prefer to chat to one of our friendly Box Office Team.

Where possible, please use rct-theatres.co.uk for all bookings.

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Box Office 03000 040 444

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Access Information

Access Information

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HYNT

HYNT

We are proud to be a member of Hynt. Hynt cardholders are entitled to a free ticket for their personal assistant or carer at both venues.

Visit www.hynt.co.uk to find out more information and to join.

You can book your Hynt tickets over the phone, giving your unique Hynt reference number when booking.

If you have booked with us previously using your Hynt card, your account will have a valid Hynt number attached to it to enable you to book online. Just log in with your registered email address, before selecting the tickets you would like to book.

We ask all new Hynt card holders to register with the Box Office so that your membership is added to your account – once this is done you will then be free to book your Hynt tickets online.

Wheelchair Users

You are now able to book your Wheelchair space and companion seat online.

Just toggle the Book Wheelchair Spaces button on your chosen show to view available Wheelchair spaces and free companion seats on the seating plan. The available Wheelchair spaces will display the icon of a wheelchair, seats in grey are unavailable.

Choose your Wheelchair space and add to your basket, you will automatically be eligible for one free companion ticket per event, add this to your basket and check out.


Accessible Performances

We aim to make visiting the theatre an enjoyable, accessible experience for everyone. We offer a variety of BSL interpreted, audio described and captioned performances across the season.

Where possible we aim to provide audio flyers, BSL flyers and captioned flyers of all audio described, BSL interpreted and captioned performances.

RELAXED SCREENING / PERFORMANCE

Open to everyone, but particularly appropriate for anyone who may find the usual theatre/cinema environment challenging, due to an Autism Spectrum Condition, a learning disability, or a fear of the dark, loud noises or confined spaces.

Relaxed Performances/Screenings provide a relaxed environment, where elements are adapted to reduce anxiety or stress. Lighting and sound levels are adjusted to soften their impact and there is a relaxed attitude to noise and leaving and re-entering the auditorium during the performance/screening.

Designated 'chill-out' areas are provided outside the auditorium with activities for people to use if being in the auditorium becomes overwhelming for them.


AUDIO DESCRIBED PERFORMANCE

Audio description is a live commentary interspersed with the actors' dialogue. This is relayed via a headset linked to the infra-red audio system. There is a short 'programme notes' session, before the production, which explains the atmosphere, costumes, characters and action.


BRITISH SIGN LANGUAGE PERFORMANCE

Signed performances are ideal for those who use sign language. Trained British Signed Language (BSL) signers usually stand to one side of the stage and interpret the script used by the performers at the same time as it is being performed.


TOUCH TOUR

A Touch Tour is ideal for blind and partially-sighted audiences to familiarise themselves with the set ahead of the performance.


CAPTIONED SCREENING / PERFORMANCE

Captions display dialogue on-screen (similar to subtitles) and also describe the audio or sound portion of a film/performance allowing audience members who are D/deaf or hard of hearing to follow the script and the action of the film/performance at the same time.

For live performances, the screen is positioned at the side of the stage.

COLISEUM

  • Ramp access to foyer at the front of the building, with automatic front doors
  • Ramp access from the car park to the front of the building or to the side entrance
  • 3 parking spaces for disabled people
  • Lift from stalls area to bar
  • Wheelchair accessible toilet facilities
  • 3 spaces for wheelchair users in the stalls area. Companion seats offered free, next to these spaces – please advise the Box Office when booking your tickets
  • Assistance dogs are welcome in all areas of the building but seating is limited
  • The stalls area of the auditorium is fitted with an induction loop

PARK & DARE

  • Flat access from the library car park opposite the venue to the front entrance – please arrive as early as possible to ensure availability
  • Flat access within the foyer and box office
  • Flat access to Stiwdio 1
  • Lift access to the stalls area
  • Flat stalls area
  • The stalls area of the main auditorium is fitted with an induction loop. Please switch your hearing aid to the T position to take advantage of this facility
  • Gents and ladies wheelchair accessible toilets on the ground floor
  • Assistance dogs are welcome in all areas of the building

YR OLWG

  • Flat access from the car park directly in front of the venue to the front entrance – please arrive as early as possible to ensure availability
  • Flat access within the foyer and box office
  • Flat access to the Studio
  • Wheelchair accessible toilets on the ground floor
  • Assistance dogs are welcome in all areas of the building
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i Theatrau RhCT
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AD Audio Described Performance

Audio description is a live commentary interspersed with the actors' dialogue. This is relayed via a headset linked to the infra-red audio system. There is a short 'programme notes' session, before the production, which explains the atmosphere, costumes, characters and action.

BSL British Sign Language Performance

Signed performances are ideal for those who use sign language. Trained British Signed Language (BSL) signers usually stand to one side of the stage and interpret the script used by the performers at the same time as it is being performed.

R Relaxed Screening/Performance

Open to everyone, but particularly appropriate for anyone who may find the usual theatre/cinema environment challenging, due to an Autism Spectrum Condition, a learning disability, or a fear of the dark, loud noises or confined spaces.

Relaxed Performances/Screenings provide a relaxed environment, where elements are adapted to reduce anxiety or stress. Lighting and sound levels are adjusted to soften their impact and there is a relaxed attitude to noise and leaving and re-entering the auditorium during the performance/screening.

Designated 'chill-out' areas are provided outside the auditorium with activities for people to use if being in the auditorium becomes overwhelming for them.

T Touch Tour

A Touch Tour is ideal for blind and partially-sighted audiences to familiarise themselves with the set ahead of the performance.

C Captioned Screening/Performance

Captions display dialogue on-screen (similar to subtitles) and also describe the audio or sound portion of a film/performance allowing audience members who are D/deaf or hard of hearing to follow the script and the action of the film/performance at the same time.

For live performances, the screen is positioned at the side of the stage.